Thermoskin® Pain Relief Creams $10 Cashback – Terms & Conditions

1. Information on how to claim and details relating to this promotion form part of these Terms and Conditions. Participation in this promotion constitutes acceptance of these Terms and Conditions. The offer is not valid in conjunction with any other offer.
2. This promotion is open to Australian residents aged 18 years and over (“Eligible Entrants”).
3. Employees of the Promoter, Participating Stores and agencies associated with this promotion, and their immediate families, are ineligible to claim.
4. Cashback is only valid on Thermoskin® Pain Relief Creams. These include Thermoskin® Arthritis Cream, Thermoskin® Magnesium Cream and Thermoskin® Recovery Cream, in 50g or 100g sizes (“Eligible Products”).
5. A Participating Store is any Australian retail pharmacy that stocks Eligible Products (“Participating Store”).
6. The promotion is valid on purchases made in Participating Stores between 7 February 2026 and 31 August 2026 (“Promotion Period”), or once 1,000 validated claims are received, whichever occurs first.
7. To be eligible to claim, an Eligible Entrant must purchase an Eligible Product in person from a Participating Store (“Qualifying Transaction”). Online purchases do not qualify. Where a receipt is not automatically provided, it is the Eligible Entrant’s responsibility to request one.
8. Subject to successful claim validation, Eligible Entrants will receive $10 cashback (incl. GST) issued in the form of a Digital Visa Gift Card (“Reward”). 
9. Reward will be awarded to the first 1,000 successfully validated claims. Total prize pool is $10,000 (incl. GST). Limit of one (1) cashback claim per customer.
10. To claim the Reward during the Promotion Period, Eligible Entrants must:
    
    a) visit www.thermoskin.com/cashback and complete the online claim form;
    
    b) provide all required details, including full name, valid email address, contact phone number and postal address;
    
    c) upload a clear photograph of the purchase receipt showing the store name, date of purchase and Eligible Product purchased (max. file upload size 100MB); and
    
    d) submit the claim so that it is received by 11:59pm AEST on 31 August 2026.
    
    e) Eligible Entrants must retain their original purchase receipt.
11. All claims are subject to verification by the Promoter. The Promoter reserves the right to verify the validity of any claim and the eligibility of any claimant (including identity, age and place of residence) and to disqualify any individual who has breached these Terms and Conditions, tampered with the claim process or engaged in fraudulent or improper conduct. Errors and omissions may be accepted at the Promoter’s discretion.
12. Failure to produce proof of purchase when requested may result, at the Promoter’s discretion, in invalidation of the claim and forfeiture of the Reward. Proof of purchase must clearly specify the Eligible Product purchased, store of purchase and purchase date, which must fall within the Promotion Period. The purchase date will be determined by the store tax invoice submitted with the claim.
13. Please allow up to three (3) weeks from validation of a complete and correct claim for delivery of the Digital Visa Gift Card via email.
14. The Promoter takes no responsibility for late, lost, incomplete or misdirected claims.
15. The Digital Visa Gift Card is an iChoose Digital Visa Gift Card issued by Oxygen Global Pty Ltd. Card activation, usage, expiry and wallet requirements (Apple Pay or Google Pay) are subject to the issuer’s terms and conditions. The Digital Visa Gift Card will expire on the date indicated in the card details and accompanying email. Unused balances will be forfeited after expiry. Full issuer terms are available HERE.
    
16. If a Reward is not redeemed within the timeframe specified by the issuer, it will be forfeited.
17. Rewards, or any unused portion of a Reward, are not transferable, exchangeable or redeemable for cash.
18. The Promoter collects personal information to administer this promotion and may disclose such information to agents, contractors, service providers, reward suppliers and regulatory authorities as required. Personal information is handled in accordance with the Promoter’s Privacy Policy available at https://thermoskin.com/policies/privacy-policy.
19. The Promoter is United Pacific Industries Pty Ltd (ABN 65 050 278 361), 10 Eastspur Court, Kilsyth VIC 3137. Thermoskin® is a registered trademark of United Pacific Industries Pty Ltd.